Gloria Young has over 25 years of experience working the public sector at the local, state and federal levels and as a management consultant in both the public and private sectors.
Young was appointed by Governor Newsom to the California Workforce Force Development Agency in 2019*
Young is a member of the Board of Directors of The Institute for Cultural Engagement: New Wine, New Wineskins, Oregon
- Clerk to the Board and Legislative Administrator for the City and County of San Francisco for 9 years.
- Young was the first woman and first person of color in this highly influential position leading the entire Legislative Branch.San Francisco is one of only 8 cities in the United States whose government is modeled on the Federal Model with a co-equal Executive Branch (Office of the Mayor) and Legislative Branch (Board of Supervisors.) The City Clerk of San Francisco is responsible for the entire Legislative Branch.
- Young held a similar position of responsibility as City Clerk of the City of Palo Alto for 15 years and worked for the City of Palo Alto a total of 25 years.
- Young also held elective office on the Santa Clara Board of Education for 13 years.
- In addition to her public sector roles, Young is a management consultant to both public and private organizations including, but not limited to:
Johannesburg City Government, Gauteng Provincial Government, South Africa
Rolls Royce International, Derbyshire, UK
City of Santa Monica
County of Monterey
Whirlpool Corporation, Michigan
City of Mountain View
County of Los Angeles
- As Clerk of the Board and Legislative Administrator for the City and County of San Francisco, Young created and developed the first-ever Shadowing Program for the organization, capturing the critical business of the organization that was otherwise a total loss with personnel retirements.
- Young’s Shadowing Model is now used by municipalities in the United States and internationally.
- Young’s management achievements have been captured in several books including:
The Art of Knowledge Management
Herman Miller’s Creative People
Making Meetings Matter: How Smart — People Orchestrate Powerful
Conversations in the Digital World
Young is also the author of “Knowledge Management Tales — The Tale of Two Cities from San Francisco to Johannesburg”
* The California Workforce Development Board (CWDB) is responsible for assisting the Governor in performing the duties and responsibilities required by the Workforce Innovation and Opportunity Act and serves as the framework for the development of public policy, fiscal investment, and operation of the state workforce and education.
All members of the Board of Directors are appointed by the Governor and represent the many facets of workforce development – business, labor, public education, higher education, economic development, youth activities, employment and training, as well as the Legislature (approximately 46 members). The CWDB works in conjunction with the State Departments of Labor and Workforce Development and the Employment Development.